Privacy Policy

Keeping you safe and secure

Hi there and thanks for using partipay!  At partipay the privacy of our members is extremely important to us.  This policy has been created to help explain what information we collect, use and - in some cases - disclose to third parties.

Here at partipay we do things by the book as it is our priority to maintain your respect and trust whilst we provide a great service.  For most people privacy policies are daunting and so we have done our best to create a simple yet informative policy so you can be clear and confident about what you’re agreeing to. 

Prior to creating a partipay account you will be asked to read and agree to the partipay Privacy Policy and Terms of Use. Accepting this Privacy Policy means you agree to all of the terms so make sure you take a few minutes to read the following.

The partipay Privacy Policy conforms to the Australian Privacy Laws and Internet Privacy standards. If you have any questions about this statement please email us at    

1    Age limits and policy changes 

1.1 Children  

Children (persons under the age of 18) are not permitted to use this site unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18 years, you can use this service but only with consent and under the supervision of your parents or guardians. 

1.2 Changes

We may update this Privacy Policy from time to time as we need to provide you with current information on the way we collect and disclose data. Changes will be posted to this website page, sent via a partipay email notifications and through other methods that we deem effective.   

All changes to this policy are effective after we provide you with at least thirty (30) days' notice of the changes via email notifications. We provide you with thirty (30) days notice to allow you the opportunity to notify partipay if you do not agree to such changes. 


2    Information we collect 

Our primary purpose for collecting personal information is to improve our service quality by collecting statistics about members and how they use partipay. The information allows us to develop new features and to customise our services to make your partipay experience easier and safer.          

2.1 Information you provide to us

When you create a partipay account or communicate with our team you’re giving us information that we collect. This information may include your IP address, name, email address, password, photographs, details of your PayPal account and other details like gender, age and other demographic information.

Information is also collected whilst you are using partipay.  For example the information you enter when you set up a new parti page, the imported contacts you send invitations too or the payment contributions made against on a parti page. 

We may also collect information when you complete any surveys that we use for research purposes or report any unacceptable content on the partipay site.

2.2  Information from your use of the service

We may collect information about how and when you use the partipay services. This information may include (but is not limited to) your IP address, time, date, browser used, traffic data, location data and actions taken by you within the application. 

2.3 Cookies

Like many websites we use data collection devices such as "cookies". "Cookies" are small files placed on your hard drive that assist us in providing customised services. We also offer certain features that are only available through the use of a "cookie". We also use "cookies" to allow you to enter your password less frequently during a session. Cookies can also help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not on our Site. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Site and you may be required to re-enter your password more frequently during a session.


3    Our use of your information

As explained in section 2 partipay collects Information that you provide to us and information from your use of the service. This information can be used to: 

  • Resolve disputes, troubleshoot problems, help ensure safe trading on our site and ensure compliance with our user agreement. At times we may look across multiple users to identify and resolve problems and in particular we may examine your information to identify users using multiple user names or aliases. 
  • Improve our marketing and promotional efforts, to analyse site usage, to improve our content and product offering and to customise our sites content, layout and services.
  • Contact you and deliver information such as administrative notices (system updates, new features, changes to the privacy policy etc.) product offerings, and all other communications relevant to your use of the site.
  • Send you partipay news and activity updates as selected in your profile settings.
  • Ensure partipay  payments are made through the organiser’s nominated PayPal account. We do not share this information with anyone else aside from PayPal who is already aware of this information. 
  • Provide advertisers with aggregated information about our members that allows them to reach a suitable audience. Aggregated data does not include your personally indefinable information. Instead, it collectively summarises the characteristics of our members so we can provide you with more relevant adverts. For example we can provide advertising about baby gifts to 200 females on our database who have organised a parti page for a baby shower.


4    Our disclosure of your information 

Although partipay uses industry standard practices to protect your personal information, due to technical limitations and for us to remain legally compliant it is inappropriate for us to guarantee that your private communication and personal information will never be disclosed to others. 

For example we may need to disclose your personal information to third parties:

  • In the case where we use an internal service provider to facilitate our services.  For example we may use MailChimp to send parti news or SurveyMonkey to collect customer feedback. In all cases the information given to internal service providers is restricted by confidentiality agreements.   
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If partipay PTY LTD or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers and Site users will be one of the transferred assets.
  • If we are have a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or
  • To protect the rights, property, or safety of partipay, our customers, or Site users or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection or in relation to money laundering investigations.


5    Your use & sharing information 

partipay is designed help share expenses and communications between groups of people. If you wish to organise a parti page the following considerations should be made when uploading your contacts or when choosing to make your parti page private or public. 

5.1 Creating public parti pages 

Public parti pages can be accessed by everyone on the internet and have the potential to be indexed by third party search engines. They can also be distributed and redistributed by us and others (via sharing the parti page link) without privacy limitations. 

Page organiser who opt to make their page public are solely responsible for the information they include on this page. If you are a page organiser who creates a public page you must make sure that you any information you include on the page does not disclose any personal information (in particular address, email address, phone number) about anyone. This includes adding photos of people without their permission or uploading files containing personal information.

If any information is posted to a public parti page that does not comply we may be required to remove it.  

For more information about what is deemed as appropriate content and conduct please refer to The Parti Rules - code of conduct, which is part of the partipay Terms of Use.

5.2 Private parti pages

When a parti page is set as private, the information posted is only accessible by the people you have invited.  The page organiser is still responsible for all information posted on the page and therefore we encourage all of our members to think carefully about what they post on a parti page.

For more information about what is deemed as appropriate content and conduct please refer to The Parti Rules - code of conduct, which is a part of the partipay Terms of Use.

5.3 Adding groups & contacts

If you intend to invite people to contribute to your parti page you will need to import or manually enter your contacts into the ‘group and contacts’ page. All email addresses added to your groups and contacts page should be people you know or you have good reason to believe they will want to contribute to your parti page.

Contacts added to your ‘group and contact’ page with email addresses that are not recognised on the partipay database will be sent an email notification advising them that you have added them as a contact and it will also ask them if they would like to join. 

5.4 Reporting inappropriate content and conduct

If you are upset or concerned by some content or the actions of other partipay members we need you to report this information to us via a ‘parti pooper alert’.  The ‘parti pooper alert’ button is located on every parti page.   

5.5 Page deletion

There is an option to request that a parti page be deleted from your account. Every page request is reviewed by our team who will determine what is possible. In some case we might be able to remove a page from your account but a copy of the page will be archived in our records. This is done to ensure we meet our legal obligations for record keeping. 

6    Links to third parties

Our website includes links to other websites, whose privacy practices maybe different from partipay’s. If you submit personal information to any of those sites, your information is governed by their privacy policiy. We encourage you to carefully read the privacy policy of any sites you visit.

6.1 Social Media Widgets & Linkages

Our website includes social media widgets such as the Facebook Like button. These features may collect information about your IP address and which page you’re visiting on our site. They may also use a cookie to make sure they are functioning properly. Social media features and widgets are either hosted by a third party or directly on our site. Your interactions & resulting logged data with those features are governed by the privacy policy of the companies that provide them.


7    Control of your password

partipay accounts require a user name and a password to log in. You must keep your user name and password secure, and never disclose it to a third party.  If your password has been compromised for any reason, you should immediately change your password.

partipay account passwords are encrypted which means even our team can’t view them. If you lose your password you will need to create a new one.


8    Changing your personal information

At any time you can review or update your personal information in your partipay profile. 


9    Account Deactivation 

If you would like us to deactivate your account please click on the below ‘deactivate account’ link and we will attempt to accommodate your request.  

partipay accounts are not deleted. We don’t do this to be difficult, it is done to ensure we can prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Use Agreement and to comply with legal requirements.

With the technical constraints and the legal obligation for us to back up our system, information is never completely removed from our databases. Therefore it isunrealistic to expect that all of your personal information will be completely removed from our databases in response to your requests. However, such information will be deactivated from public viewing and usage by other partipay members and will only be available to select members of the partipay IT team. 

Send deactivate Account Request 


10  Security

10.1 Storage of Your Information 

Your Information is stored on partipay’s servers which are currently located in Australia. We use industry standard efforts to safeguard the confidentiality of your personal information, such as firewalls and Secure Socket Layers. However unfortunately "perfect security" does not exist on the Internet.